Privacy policy & Privacy
The protection of personal data is very important to us and is consistently implemented on our websites.
Status: 05.02.2020
Our company is based in Germany, our employees are exclusively employed in Germany and our server location is Germany. We use a secure SSL connection (256bit encryption).
Scope of application and consent
This data protection declaration applies to all online platforms and websites operated by Tx-team GmbH, regardless of the device used to access our website. By using our website you accept this privacy policy and our general terms and conditions and you expressly agree to the use of your personal data as described in this privacy policy.
Name and address
Responsible in the sense of the Data Protection Basic Regulation, other data protection laws applicable in the member states of the European Union and other regulations with data protection character is Tx-team GmbH, Waxensteinstr. 38, D-82377 Penzberg
Personal data
Personal data is information that can be assigned to a specific person or used to identify that person. Data that is stored anonymously and cannot be used to identify a specific person, even in combination with other information, is not considered personal data.
Data collection
We collect, process and store personal information when you create a customer account on our websites, purchase items, contact our customer service and add or update information to your customer account. We collect the following types of personal information from you:
Information that personally identifies you, such as your name, address, telephone number or e-mail address and any other information you provide in the process of setting up your account.
Data on orders that are transmitted in the course of order processing, as well as other transaction-related content that you generate or that is linked to your customer account due to an order in which you are involved as a buyer.
Other content that you generate or that is related to your customer account (e.g. when you view articles, add articles to the shopping cart or add articles to the notepad).
Financial information (e.g. bank details) that you store with us
Contact form
Due to legal regulations, our website contains information that enables rapid electronic contact with our company and direct communication with us. If you use our contact form to contact us, the personal data you provide will be stored automatically. Such personal data that you voluntarily submit to us is stored for the purpose of processing your request. This personal data will not be passed on to third parties.
Use and storage
We use the data provided by you to fulfill and process your order. Your data will be passed on to the shipping company commissioned with the delivery, as far as this is necessary for the delivery of the goods. For the processing of payments, we may pass on your payment data to our house bank, Paypal, credit cards/payment processing service facility and to the DATEV computer centre. Your data will not be forwarded to other third parties or used for advertising purposes.
We store your personal data as long as they are necessary for the provision of our service, i.e. as long as you have a customer account with us. In addition, we store personal data to ensure compliance with legal regulations.
Use of cookies
We and our partners use cookies to provide appropriate services. This also applies when you visit our website or access our services.
A "cookie" is a small data package that is assigned to your device when you visit a website from this website. Cookies are useful and can be used for various purposes. These include e.g. easier navigation between different pages, automatic activation of certain functions, saving your settings and optimised access to our services. The use of cookies also enables us to show you relevant advertising tailored to your interests and to collect statistical information on your use of our services.
This website uses the following types of cookies:a. "Session cookies", which ensure normal system use. Session cookies are only stored for a limited time during a session and are deleted from your device when you close your browser.
b. "Permanent cookies" which are only read by the website and are not deleted when you close the browser window, but are stored on your computer for a certain period of time. This type of cookie enables us to identify you on your next visit and, for example, to save your settings.
c. "Third party cookies", which are set by other online services that have their own content on the page you visit. These could be, for example, external web analytics companies that record and analyse access to our website.
Cookies do not contain any personal data that identifies you, but the personal data we store may be linked by us to the data contained in the cookies. You can remove cookies via the device settings of your device. To do so, follow the corresponding instructions. Please note that disabling cookies may limit certain functions when using our website.
Newsletter
We do not send out newsletters.
Use of Google Analytics
On the basis of our legitimate interests (i.e. interest in the analysis, optimisation and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. DSGVO) we use Google Analytics, a web analysis service of Google LLC ("Google"). Google uses cookies. The information generated by the cookie about the use of the website by the user is usually transferred to a Google server in the USA and stored there.
Google is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with European data protection law
(https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).
Google will use this information on our behalf in order to evaluate the use of our website by users, to compile reports on the activities within this website and to provide us with further services associated with the use of this website and the Internet. The processed data can be used to create pseudonymous user profiles of the users.
We only use Google Analytics with activated IP anonymisation. This means that the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transferred to a Google server in the USA and shortened there.
The IP address transmitted by the user's browser is not merged with other Google data. Users can prevent the storage of cookies by adjusting their browser software accordingly; users can also prevent the collection of data generated by the cookie and related to their use of the online offer to Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link:
http://tools.google.com/dlpage/gaoptout?hl=de.Further information on the use of data by Google, setting and objection options, you can find in the privacy policy of Google (
https://policies.google.com/technologies/ads) and in the settings for the display of advertising by Google (
https://adssettings.google.com/authenticated).
The personal data of users will be deleted or anonymised after 14 months.
Use of Google Tag Manager
On this website the Google Tag Manager is used. The Google Tag Manager is a solution from Google LLC that allows companies to manage website tags through a single interface. The Google Tag Manager is a cookie-less domain that does not collect any personal information. The Google Tag Manager triggers other tags that may collect data. We hereby draw your attention to this separately. The Google Tag Manager does not access this data. If deactivation has been made by the user at the domain or cookie level, it will remain in effect for all tracking tags implemented with Google Tag Manager.
On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the website activities and to provide further services to the website operator in connection with the website and internet use. Google uses pseudonyms for this purpose. The IP address transmitted by your browser within the scope of Google Analytics is not merged with other Google data.
You can find more information about the Google Tag Manager at: https://www.google.com/intl/tagmanager/
Information, correction and deletion
We store personal data only for the period of time necessary to achieve the purpose of storage or if this is provided for by the European Directives and Regulations or any other legislation in laws or regulations to which we are subject.
If the purpose of storage ceases to apply or if a legally prescribed storage period expires, the personal data is routinely blocked or deleted in accordance with the statutory provisions.
We offer you the opportunity to update the data you have stored in your customer account at any time. Furthermore, you can request the deletion of your customer account at any time.
Right to information, confirmation, correction, deletion, objection
Any person affected by the processing of personal data has the right, granted by the European Directives and Regulations, to obtain at any time and free of charge from the data controller information on personal data relating to him/her and a copy thereof.
Every data subject shall have the right granted by the European legislator to obtain confirmation from the controller as to whether personal data relating to him or her are being processed.
Every data subject shall have the right granted by the European Data Protection Supervisor to obtain from the controller the rectification without delay of inaccurate personal data relating to him. The data subject shall also have the right to obtain the completion of incomplete personal data, including by means of a supplementary declaration, having regard to the purposes of the processing.
Any person affected by the processing of personal data has the right, granted by the European legislator, to obtain from the controller the immediate deletion of personal data concerning him/her.
Every person concerned by the processing of personal data has the right, granted by the European legislator, to obtain from the controller the restriction of the processing.
Every data subject shall have the right, as granted by the European Data Protection Supervisor, to obtain from the controller the personal data relating to him/her which have been supplied by the data subject to a controller in a structured, standard and machine-readable format. He/she also has the right to have this data communicated to another controller without interference from the controller to whom the personal data has been made available.
Every data subject has the right, granted by the European legislator, to object at any time, for reasons arising from his or her particular situation, to the processing of personal data concerning him or her carried out pursuant to Article 6(1)(e) or (f) of the DPA
Every person affected by the processing of personal data has the right, granted by the European Directive and Regulation Giver, to revoke his or her consent to the processing of personal data at any time.
If you wish to exercise one or more of the above rights, you can contact us at any time and we will deal with your request immediately.
Security
Your data will be protected by technical and organisational measures to prevent loss, misuse, unauthorised access and unauthorised disclosure and modification. For this purpose, we have set up a firewall and data encryption and have implemented access restrictions for our servers and data/file storage on site to prevent unauthorized data access.
Questions?
Please contact our customer service if you have questions or complaints about data protection:
info(at)tx-team.de
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Subject of data protection
The subject of data protection is personal data. According to § 3 para. 1 BDSG, these are individual details about personal or factual circumstances of an identified or identifiable natural person. This includes, for example, information such as name, postal address, e-mail address or telephone number, but also usage data such as your IP address.
Scope of data collection and storage
In general, it is not necessary for you to provide personal data in order to use our website. However, in order for us to actually provide our services, we may need your personal data. This applies to the sending of information material or ordered goods as well as to the answering of individual inquiries.
If you instruct us to provide a service or to send goods, we only collect and store your personal data to the extent necessary to provide the service or to execute the contract. For this purpose, it may be necessary to pass on your personal data to companies that we use to provide the service or implement the contract. These are for example transport companies or other service providers. If we carry out one of the actions described below or other actions or provide services, we would like to collect and store your personal data and will ask you for your express consent at the appropriate place on our website:
- Order process
- Sending of the newsletter
- Personalization of our website
- further services and offers, for whose data collection your explicit consent is required
After complete contract processing, your data will be stored and deleted after expiration of the tax and commercial law regulations, unless you have expressly agreed to a further use of data.
If you have registered for our newsletter with your e-mail address, we will use your e-mail address for our own advertising purposes beyond the execution of the contract until you unsubscribe from the newsletter.
Collection and storage of usage data
In order to optimize our website, we collect and store data such as the date and time of the page view, the page from which you accessed our site, and similar. This is done anonymously, without identifying the user of the site personally. If necessary, user profiles are created using a pseudonym. Here too, there is no connection between the natural persons behind the pseudonym and the usage data collected. We also use cookies to collect and store usage data. These are small text files that are stored on your computer and serve to store statistical information such as the operating system, your Internet use program (browser), IP address, the website you have previously called up (referrer URL) and the time. We collect this data exclusively for statistical purposes in order to further optimize our Internet presence and to make our Internet offers even more attractive. The collection and storage of this data takes place exclusively in anonymised or pseudonymised form and does not allow any conclusion to be drawn about you as a natural person.
Earmarked use of data
We observe the principle of purpose-related data use and collect, process and store your personal data only for the purposes for which you have provided them to us. Your personal data will not be passed on to third parties without your express consent, unless this is necessary for the provision of the service or the execution of the contract. Also, the transmission to state institutions and authorities entitled to receive information is only carried out within the scope of the legal obligations to provide information or if we are obliged to provide information by a court decision.
We also take the company's internal data protection very seriously. Our employees and the service companies commissioned by us have been obligated by us to maintain secrecy and to comply with data protection regulations.
Right of information and revocation
You will receive information about your data stored with us at any time and free of charge without giving reasons. You can block, correct or delete the data collected by us at any time. You can also revoke the consent given to us to collect and use your data at any time without giving reasons. To do so, please contact the contact address given in the imprint. We will be happy to answer any further questions you may have about our information on data protection and the processing of your personal data.
Please note that data protection regulations and handling of data protection, e.g. at Google, can change continuously. It is therefore advisable and necessary to keep up to date with changes in legal regulations and the practice of companies, e.g. Google.
